Springfield Center Transitional Assistance Office (DTA)

DTA Assistance Line
Call DTA Assistance Line at (877) 382-2363
Talk to a case manager between 8:15am-4:45pm, M-F. During off hours you can access case information via our automated system.

DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

Responsible for managing and monitoring the delivery of support services for individuals and their families who live in the towns covered by the respective TAO. Functions performed at an area office include case management and information and referral.

EBT is the US government\s electronic based system in the US for payment of monies to those approved for food and cash benefit payments.

Check EBT Card Balance
States have their methods to log in and check your ETB balance online. We provide that information on our state pages.

Apply for EBT Card
Most states allow online applications for EBT Cards through the application for Food Stamps (SNAP Supplemental Nutrition Assistance Program) or cash benefits through Temporary Assistance for Needy Families (TANF). We provided this local office contact for those who want to apply for their EBT in person at this office. After applying for your benefits you will most likely need to come in for an interview at this or another local social service office.